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IT Business Development Manager at Concept Group

Concept Nova is one of Africa’s foremost Information Technology and Software Development Company. We are an operating subsidiary of the Concept Group Nigeria and have been in business for over 29 years. Job Overview

The job holder is responsible for improving the market position of the company & driving revenue generation in the B2B, B2C and B2B2C market space.
He/she will define long term strategic sales goals, build key customer relationships, identifies business opportunities, negotiate & close business deals while maintaining knowledge on market trends in the IT sector.

Job Responsibilities New Business Development:

Prospect for potential new clients and turn this into increased business.
Identify potential clients, and the decision makers within the client organization.
Research and build relationships with new clients.
Work with team to develop proposals that speaks to the client’ needs, concerns & objectives
Participate in pricing of solution/service.

Client Retention:

Present new products & services and enhance existing relationships
Work with technical staff & other internal colleagues to meet customer needs
Arrange & participate in internal and external debriefs
Ensure high customer service satisfaction levels to enhance customer loyalty
Ensure high level of repeated businesses from existing customer base
Increase market share of the organization.

Team Management:

Oversee & coordinate activities of the sales team
Set sales target for team members and monitor performance
Performs monthly performance appraisals for team members
Conduct periodic trainings to improve team members’ capabilities
Ensure manpower requirement for the sales team is met.
Monitoring the quality and timeliness of materials and goods supplied; follow-up the status of

Job Requirements

A minimum of 5 years progressive work experience in Business to-Business & Business-to-Consumer Sales environment.
Experience in the IT industry, especially in the delivery of IT solutions.
First Degree in any discipline.
Additional qualification such as a Master’s degree is a plus.
IT proficiency.
Excellent Data management skills.

Behavioural Competencies:

Excellent interpersonal skills and ability to build strong relationships.
Strong personal network within the industry.
Highly driven and passionate about sales.
Professional sales training would be an advantage but not essential.
Strong leadership & team building skills.

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